LifePro Rumblex Plus 4D Vibration Plate Exercise Machine-Triple Motor Oscillation, Linear, Pulsation + 3D/4D Motion Vibration Platform,Whole Body Vibration Machine for Weight Loss&Shaping(Black)

The good news: Rumblex product works great. Easy to use and I can definitely feel the effects of a workout adding this as part of my routine. The product arrived missing the wristband, but a quick message to Lifepro and they couriered it out to me immediately. Excellent product and excellent customer service. The bad news: Amazon absolutely sucks when it comes to customer service when they've dropped the ball as opposed to a supplier problem. The initial product order was damaged in transit by Amazon and never reached me. Instead of shipping a replacement they insisted they had to refund my money and I had to order a new one. Problem was, the replacement was at a higher price (I order the original on Black Friday). They said they would refund the difference in price only after the new one was delivered. Well, after spending an hour conversing and getting bounced around to 6 different agents on their chat function and supplying and resupplying the transaction details, the chat went silent as the last agent was "looking into it". After no response for 15 minutes, I said "Hello, Hello, is there anyone there". Finally got a response "Sorry we can't help you". I said that was unacceptable. They finally offered to have someone call me. After about an hour I got a phone call. They told me a refund would be issued in 3-4 business days. Well, it's been about 4 weeks and no refund. Sorry, but Amazon sucks. They're pretty quick to grind their small business suppliers when there's a customer service issue, but they're atrocious when it comes to fixing their own mistakes.

This is a wonderful tool to enhance your fitness routine!! I bought it in part because of the lifetime warranty (used a cheaper version for a year before it quit, so was looking for a better-made option). I’m so glad I went with Lifepro! Heavy-duty, large platform with ‘4D’ that is seamless to use. Much quieter than my old machine, and packs way more ‘punch’ with regard to the features included. I couldn’t be happier! I’ve been using it daily for about a month and can see increased muscle tone in target areas as well as a significant reduction in fluid retention. I highly recommend this platform for weight loss, toning, pain relief, and a reduction in fluid retention. I’ve found it to be user-friendly and it provides many varied speed and directional settings from the remote I can wear on my wrist (brilliant)!

I am using my Rumblex now for a little over a year and a half.. I had serious hip issues which led to inactivity for several years and accelerated a decline in health.. immobility, stiffness everywhere a generalized lethargy. I needed a motivator.. something outta the ordinary to get me moving again.. The Rumblex was the last item I purchased after a long 'buy and forget about that..' process. The Rumblex awakened parts of me I'd forgotten. You notice an immediate change not only physically but in energy levels that start flowing through me amazing me. Naturally caution rules at the beginning.. wait for it.. Nothing happened. Did it again.. after a week, I caught myself reaching out further than I'd done in several years.. Today, I pick stuff off the floor.. I take walks of 5 to 10 km, return home.. do more physical thing, mental things and even spiritual things. The mental fog that ruled my days is gone! I mean, I'm sharper now that I've been and kinder I think. This spring I've joined a tennis club and have the equipment and balls already bought.. clement weather in a week or so.. At the tennis courts is where you'll find me. A little purchase! A cute vibration plate with a unique bounce and vibration. This is like working out without going to the gym. It really is.. I've thrown caution to the wind with regard to how long I stay on the machine but do start gently.. your body has to adjust. I like it for triggering lymph activity and I do feel my muscles have had a work out even though I was standing on the machine. Do get it whatever your issues the Rumblex is nothing but help. Hope my little review motivates you as much as the Rumblex will move you.

Excellent but I’ve a worry, emailed the warranty and have sent a query but no replay at all!! If goes wrong who is responsible? The company promised life time warranty but I can’t even log in , I will update this review when they will respond, this is why the 3 star . I was hoping to update a better review but after waiting two weeks for LIFEPRO to respond there is no news at all, how disappointing to know that I sent twice an email and they not responding!! The seller offered a full refund but I feel like is so eavy to send it back , I really annoying that when I purchased this they promise a life time warranty that doesn’t exist, and a customer service that is ignore the message and after registering the warranty there isn’t any certificate or at list a response from them!! Bad customer service!! But as a seller I say it as responded to my review and give me a full refund, though at the moment I got no issues with the machine I would just hope it will be ok,I’m updating to 4 star because the seller as been very helpful,my advice to the seller is to update your warranty ads, as maybe because we are in uk and life pro is a us company the lifetime warranty is not applicable, yet Amazon will provide with 2 years warranty so happy to say overall the plate is a good machine, the seller been helpful. Will see in the future but if it will last long time I will buy again.

I am compelled and obliged to update a previous review. My initial purchase stopped working, I contacted Lifepro about the warranty. After some red tape procedure a new machine was provided. My sincere appreciation to customer service team at Life Pro and Amazon Assistant for a satisfactory conclusion. The machine was in use 5 days per week for 10 minutes per day, the initial machine operated for approx 20 months trouble free. I value and perceive the machines contribution to providing trouble free movement in legs and back. Therefore I highly recommend potential buyers respectively. In conclusion thankyou to LP (attention Jae), for providing confidence in customer satisfaction.