boAt Airdopes Loop OWS Earbuds w/Clip-On Fit, Air Conduction Tech, 50HRS Battery, 4Mics ENx, Dual EQ Modes, 12mm Drivers, 40ms Latency, ASAP Charge, OWS Ear Buds in Ear Bluetooth Earphones(Cool Grey)

Dear Sir/Madam,I am writing this formal complaint to express my utter dissatisfaction with the defective product I received and the substandard after-sales services provided by both Boat and Amazon.I purchased the Boat Airdopes Loop Cool Grey on December 31, 2024, which was delivered on January 1, 2025. Upon receiving the product, I noticed that while the connection worked initially, the battery percentage was only 40%. Despite charging the Airdopes for two days, the product failed to charge properly.On January 7, 2025, I raised a complaint with Amazon, as the product was still within the return and refund period, which was valid until January 8, 2025. Amazon redirected me to Boat, citing a change in their policy terms. They provided me with a link to register my complaint with Boat.However, the link provided did not function properly until January 9, 2025, by which time the return/refund period had already expired. Despite explaining this to Amazon, they insisted that I follow up with Boat. On the other hand, Boat’s customer service team offered verbal sympathy but failed to provide any concrete solution or written confirmation. As a result, I was left with no replacement or refund for a defective product.This incident highlights the following concerns:Lack of Accountability: Both Boat and Amazon failed to take responsibility for addressing the issue within the valid return/refund period.Inefficient Customer Service: Boat’s online complaint system and customer support were unresponsive and unhelpful, resulting in delays that invalidated my claim.Manipulative Practices: The deliberate delays in processing complaints appear to be a tactic to ensure that customers’ return/refund periods expire, leaving them with defective products.Quality Concerns: This is the second time I have faced issues with Boat’s Airdopes, raising serious doubts about the quality of newly launched products.I am extremely disappointed with the lack of professionalism and transparency exhibited by both companies. Such practices erode customer trust and discourage online purchases .I would like to thank boat and Amazon for wasting my time .

I enjoy a good sound experience with music. And I've only found some extremely expensive brands able to provide the experience.For the places where I need to use the best of the rest, I always suggest Boats TWS. This is loop Airdopes Boat line. And it performs admirably under all conditions. Voice Calls, YouTube, Video calls, WhatsApp calls, Mobile games.I'd highly appreciate the sound quality and the spatial variability given in the buds. At the same time please be aware that the app has a function and you will appreciate the sound much more of you take the time to tweak it to your liking.The issue is with the battery life of the case. Its a bit low for my liking. Approximately 2 days and then it reaches zero.However, let me also say that the buds themselves keep on going well past the 5 day mark themselves. And that the best part. The case can be charged at my leisure, even when I get lost with the buds themselves.Highly recommended and appreciated

If you're considering this product for making calls, I'd recommend looking elsewhere—call quality is disappointing and not reliable at all. However, if you just want to listen to music and still be aware of your surroundings, it does an okay job. The music experience is decent, but nothing exceptional. Overall, I don't think it's worth the money unless your needs are very specific. For most people, there are better options out there. I personally felt it was a waste of money and wouldn't suggest buying it unless you have no other choice and only want it for casual music listening. avoid in this product will be good choice

Why did you pick this product vs others?:It looks like good so I pick up this product Quality:Not good Charging ability:Charging problem not working

This product is comfortable to wear and good for listening to video indoors ....but for music The quality of sound is not great. The battery is also good.

I bought this boAt product after seeing so many positive reviews, but my experience has been quite the opposite. Within just a few weeks of use, the sound started crackling and the connection drops frequently. The battery life is nowhere close to what was promised, and customer support has been unresponsive so far.For a brand that’s known for affordability and reliability, this was a big letdown. I expected better build quality and durability. Definitely wouldn’t recommend this model to anyone looking for long-term use. Look elsewhere if you want value for your money.

Very Good Product. Aodio Quality and Bass is Good. Call audio is average to poor only

I purchased the Airdope Loops with high expectations, especially with the claim of a 50-hour battery backup. Unfortunately, my experience has been nothing but disappointing.After fully charging the earbuds to 100%, I checked the battery level on my phone to confirm it was at full capacity. To my shock, the earbuds died within just 40 minutes of use! The marketing claim of 50 hours of playback is an outright lie.While I must admit the fit and comfort are excellent, and I truly admire the design, the product's functionality leaves much to be desired. The battery backup is a big ZERO, and it makes the earbuds practically unusable for longer periods.Adding to the frustration is the connectivity issue. Connecting the earbuds to my phone was a struggle. One earbud would connect, while the other refused to pair consistently. Despite following the manual instructions and spending a lot of time troubleshooting, I couldn't get them to work reliably. It was an exhausting and futile effort.Overall, my experience has been terrible. This product feels like a scam – a poorly executed gimmick. I would strongly advise others to think twice before purchasing Airdope Loops. It’s a waste of money and effort, and I regret buying it.Rating: ⭐ (1/5)