eufy Security Baby Monitor E21 Add-On Camera, 4K UHD Resolution, 330° Pan and 60° Tilt, 8× Zoom, Night Vision, 5000mAh Built-in Battery, ANR

I received this item and was disappointed at first because it would not connect on my app and it was spotty in connecting with the monitor. I reached out to the Customer Service team and they offered a replacement. They asked a few simple questions, had me send a couple of pictures and determined I needed a replacement. The biggest surprise was the speed-they either had decided to send me a replacement before they told me they were sending one, or it was sent overnight-priority because I had the discussion with them late on a Wednesday afternoon and it was at my house by Thursday lunch-I don't think I have ever gotten anything that fast. The cameras and monitor do work well, along with the app, no complaints there but the customer service is likely what will bring me back with the Eufy brand.

The perfect monitor. Clear view, clear audio, easy setup and works perfectly. Love the ability to disable WiFi. I have used every single brand of camera and this one is far above the rest! Eufy historically has exceptional customer service which makes it even better if an issue pops up.

Unreliable connection. "Problem establishing secure video channel..." Shutting down unexpectedly. "Preparing to play" status endlessly looping. Restarted the device to get the live camera function to work for a second before the connection dropped again. How can you trust a baby monitor that doesn't monitor? There's a little one's safety is on the line.

This easily hooked up to my original E21 monitor. It's super easy to use and see both my children at once and the app is great. The picture quality is amazing; I can't go back to our old monitor now without feeling like it's super blurry.

This camera has great connectivity and viewing angles. It’s easy to travel with and worth the money.

I am sorry it is a gift for a baby shower coming soon. So no vidio yet

Great when you have multiple kiddos

Seems like this would work great if you have the monitor but if you are looking to only using the app look another way. It constantly freezes or will disconnect making unreliable to use to take care of your baby. The privacy shutter feature seemed like a good idea but whenever enabled is when it disconnects the most from the app/wifi Battery lasts about 6 hours at most. Picture quality is good. Whenever it does work