Microsoft 365 Family | 12-Month Subscription, Up to 6 People | Word, Excel, PowerPoint | 1TB OneDrive Cloud Storage | PC/MAC Instant Download | Activation Required

Bought this to upgrade my single use license from Amazon. Asked Best Buy to cancel my single user license. But Best Buy made cancellation at end of month. So I learned that I could not install using the same email as you can only have 1 license per an email address. I wanted to keep the same email as it's how you log onto your One Drive, and I bought the new license to share with family and they needed it now. Microsoft said they'd help me set up on a "temporary" email and when Best Buy released the original email they'd help me to transfer from temp to original email. Except they lied. When I returned to transfer to my original email they said we can't do that. And sent me to Amazon. Amazon said they cannot make that kind of change only Microsoft could They offered to contact Microsoft and help me. They stayed involved until the bitter end. Microsoft said oops, sorry, very sorry. But sorry did nothing for my new dilemma. I said they could at least help me move my data from the old One Drive to the new. They sent me a link! A link which states there is no automated way, this must be done manually. Expect to set aside several hours! The great and powerful Microsoft would not help, I don't believe they cannot help. Well I had to move my data because Microsoft kept sending emails about paying for the One Drive space or else. That my data would be frozen until I don't know. I wasn't taking any chances with what would happen to my data. This was all because Microsoft lied about using a "temporary" email. All I have now is to warn others about how unhelpful Microsoft can be. No surprise there. But you may not know that you cannot change the email account your license is tied to. However I really wanted to commend Amazon as they took the time to actually help me dispute having no blame. Microsoft offered this advice, I could uninstall the software, return the purchase, repurchase the software, have my family also uninstall Office, then start all over again. Beware.

Easy to install. My subscription was running out so I had to just buy a new one as opposed to just extending the subscription I had. That one is on Microsoft. I liked that I just opened the email, clicked the link and it installed on all my family PCs. Much better than having to punch in a bunch of text.

Great product, overall.Pros:*Office Suite has more features and functions for power users than “free” software options like OpenOffice.*Value! This is a great value given that this comes with six user accounts and 1TB of storage for each account. Seriously. It’s an unbelievable value.*Microsoft has done a great job of weaving document sharing into a fairly seamless experience, once you realize how it’s set up (see the cons for that caveat).*If you work in business, odds are you’re already going to be familiar with the Office Suite layout and a number of handy functions in tools like Excel and Word. It’s not hard to see how those tools are just as handy at home.*Use it as training. Along with the above Pro, if you’re in college and intend to work in a business, I can’t emphasize enough how worthwhile this expense is. Start using it for your term papers, your notes, etc. I promise this will likely be just as valuable as any of the classes you’re spending thousands of dollars on. When you enter the working world, you will already have a huge leg up on your peers. I struggle with every intern that comes through the door and I have to coach through even the very basics of how to use Office Suite. It’s PAINFUL and I WITHOUT A QUESTION hire candidates who know Office Suite over similar candidates who do not.*OneNote is laid out very intuitively. I’m never more than a keyword search away from the info I need in life. What was the kids’ math teacher’s name again? What was the neighbor’s address? What was the name of that bourbon I really liked, the movie I wanted to see, or that restaurant I wanted to try? Store it all! Even a photo of the label! Enter the info with a full keyboard on your laptop, then access and update it from your phone. And all stored in a file on your laptop and instantly backed up to the cloud. Beautiful.*Outlook is lovely to look at and to use, whether a program on your laptop, accessed from outlook.com, or from your mobile.*Use your cloud calendar. Enter events from your phone, tablet, or laptop. Share them with your family members to stay organized.*The cloud storage is fairly intuitive and unbelievably handy. With the OneDrive app, I can throw special photos of the kids immediately into the appropriate folder in my Docments folder on my PC. Just a few minutes ago, I took an excel spreadsheet that a family member emailed me with all of our extended family’s contact info and (again through OneDrive) put it the folder on my PC with my other contact info spreadsheet. Took 5 seconds to do and now I won’t forget to check my email at home and download it and it will be right on my PC or phone when I need to pull someone’s number that I don’t use often enough to have in my phone contacts. I honestly can’t believe I’ve gone this long with this many devices and not had an intuitive solution to file sharing and access. Again, though, see the cons about lack of training and sharing. How could I have known?Cons:*Lack of training!!*Given how powerful this and valuable this package bundle is, Microsoft doesn’t do a very good job of laying out how this could be used. Functionality is shared by multiple apps and applications in the system so it’s not always intuitive how they are interconnected by the cloud. Microsoft could and should be doing a MUCH better job of showing us how we could be using this system to organize our life. Use little “Did You Know?” video clips and have them woven into the experience.*Sharing is still a little mysterious to me. How do I organize files shared with me so I can find them? Is there versioning if someone makes changes to a shared file? Again, poor training.*I don’t have a warm fuzzy about data privacy with Microsoft. I don’t like Apple and how they force you to use their system or sacrifice functionality. But I DO trust Apple with my data. I have a hunch Microsoft is better than—say—Google as far as collecting your data, but I would like more reassurance that they guard our data for us. This is huge for me and maybe it’s not technically a Con, but it’s not a Pro, which limits what I’m willing to use this system for.*Manual photo backup is easy, but manual large-scale photo backup fo the cloud is clunky and I haven’t figured it out. Again, see my gripe about lack of training.Summary:All in all, I’m a big fan of the Office 365 system and I intend to keep using it to organize my busy, chaotic life. But I had to take a star off because it feels like I either have to stumble along until I figure things out or I have to work too hard to learn how to use all this. I almost took off two stars, but as a whole feature set, it’s just so damn handy I can’t stay mad!

We're just fine they just charged too much for it