Why do some customers mention that our Magic Keyboard has weak magnetism or can't hold the iPad?

This issue is caused by model incompatibility.Our Magic Keyboard is only compatible with IPAD PRO 13 2024 .For other iPad models,the magnet alignment differs,leading to weak magnetism and failure to securely hold the iPad.

Why did some customers receive a product with stains that looks like it's used?

We're sorry for the inconvenience. All products we sell are new and quality-checked. Shipping and item condition are managed by Amazon's system. Please contact Amazon or us via Amazon for assistance if you face this issue!

Why can't my iPad power my Magic Keyboard?

Our Magic Keyboard connects via Bluetooth and requires separate charging. It doesn’t rely on iPad power. Simply pair it with your iPad via Bluetooth for a stable connection. Let us know if you have further questions!

Why isn't the magnetic feature on my Magic Keyboard working with my iPad Air M2?

The magnetic arrangement is different, causing repulsion and preventing proper attachment. For a Magic Keyboard compatible with the iPad Air M2, please reach out via Amazon. Thank you.

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Are the products genuine and authentic?+

Yes, all products are sourced directly from authorized retailers in the US, UK, UAE and India. We maintain strict quality control processes and verify each product before shipping. All items come with applicable manufacturer warranties and are covered by our standard return policy.

How long does delivery take and is it reliable?+

Delivery times vary by destination country, typically ranging from 3-9 business days. Each order is fully trackable through our system. We handle all customs clearance and use reliable courier partners for last-mile delivery. You'll receive regular updates about your order status via email and our app.

What is Desertcart? Is it safe to order from?+

Desertcart is an international e-commerce platform operating since 2014. We securely process thousands of orders globally each day. Every product goes through our quality verification process before delivery, and we provide end-to-end order tracking, 24/7 customer support, and a comprehensive returns policy to ensure a safe shopping experience.

How is product pricing calculated?+

Our prices include the product cost, international shipping, import duties, customs clearance, and local delivery charges. We handle all customs and import procedures, ensuring there are no hidden fees upon delivery. PRO members receive additional benefits including free shipping.

₱23260

Duties & taxes incl.

Philippinesstore

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30 daysfor PRO membership users

15 dayswithout membership

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Trustpilot

TrustScore 4.5 | 7,300+ reviews

Ayesha M.

The product exactly matches the description. Very satisfied with my purchase.

5 days ago

Sneha T.

Received my product in pristine condition. Great service overall.

1 month ago

View all Trustpilot reviews

Keyboard Layout	QWERTY
Hand Orientation	Ambidextrous
Is Electric	Yes
Keyboard Backlighting Color Support	RGB
Language	English
Number of Batteries Required	1
Power Source	Battery Powered
Compatible Devices	iPad Pro 13-inch (M4) 2024 (A2925,A2926,A3007)
Connectivity Technology	Bluetooth
Special Features	Portable, Lightweight, Backlit, Trackpad, Rechargeable
Number of Keys	78
Style	Modern
Color	White
Material	Acrylonitrile Butadiene Styrene

typecaseKeyboard Case for iPad Pro 13-inch (M4) 2024,Magic Keyboard with 11 Colors Backlight for iPad Pro 13,Keyboard Case with Pencil Holder,Multi-Touch Trackpad, Easy-Set Magnetic Stand,(White)

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