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Suuwer Non-Programmable Heat Pump Thermostat for Home up to 2 Heat and 1 Cool

Q: The manual mentions enabling heat pump but i see no option in the tech menu, anyone know how to enable it? Both heaters are turning on simultaneously.

I assume you have an axillary electric resistance heat strip/module which is meant to be activated when the mode switch is in the "EMH" position. It should only be used when the temperature is below the effective range of the heat pump. Generally that is somewhere between 0 F and 32 F depending on the type and efficiency of your unit. In the standard heat pump mode the thermostat should be set in the "heat" position which is basically the AC running in reverse without any axillary resistance heat. When the temperature goes below freezing the reverse AC mode will not produce adequate heat at which point you activate the axillary resistance heat by switching to the "EMH" position. I am confused when you say "both heaters are turning on simultaneously. Do you mean the heat pump is working to produce heat in addition to the resistance heat module of does your air handler have two resistance heat modules? You should consult the color codes specified in your air handler installation documentation and see if it correlates with the thermostat literature color codes. You should have one wire which activates the heat mode of the heat pump and another wire which activates the resistance heat module independent from the heat pump but still utilizing the fan induced air flow within the air handler. A simple solution might will be that you need one more wire in the thermostat signal cable. This is a common problem when a newer heat pump unit was installed as an upgrade to a standard central air system or even an upgrade to a heat pump without axillary heat. Sometime the axillary heat module is added to a heat pump at some point later than the initial install. I hope all my gibberish is somewhat helpfull.

Q: I have to turn the emergency heat on manually with my current thermostat. Is this the same way?

I think So There are 2 position heat, and Aux/Emergency

4.3/5

Product ID: 716225645

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Details

Brand
Suuwer
Model Name
S721 Heat Pump
Product Dimensions
0.98"D x x
Controller Type
Push Button
Special Feature
Non Separate 5

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Description

Suuwer Non-Programmable Heat Pump Thermostat for Home up to 2 Heat and 1 Cool

Specifications

Item Dimensions D x W x H	0.98"D x 4.72"W x 3.86"H
Shape	Rectangular
Style	Non-Programmable Heat Pump Thermostat(2H/1C)
Color	Off-white ( Blue Backlight )
Material	Plastic
Control Type	Button Control
Control Method	App
Mounting Type	Wall Mount
Backlight	Yes
Power Source	Battery Powered
Voltage	24 Volts (AC)
Display Type	Digital
Controller Type	Push Button
Special Features	Non Programmable, Separate Heating and Cooling Swing, Low Battery Indicator, 5 Minute Compressor Delay Protection
Specific Uses For Product	Compatible with Heat Pump systems (with aux or emergency heat) and Heat Pump (without aux) systems
Temperature Control Type	2 Heating and 1 Cooling

Have a Question? See What Others Asked

Will this work with a 3 wire boiler system ?

The manual mentions enabling heat pump but i see no option in the tech menu, anyone know how to enable it? Both heaters are turning on simultaneously.

Can i use this in a R.V

I have to turn the emergency heat on manually with my current thermostat. Is this the same way?

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