Where are the ingredients sourced?

Our Beef and Chicken Bone Broth all ingredients are domestic, US origin. For our Mobility Bone Broth, our amino acid blend, glucosamine and chondroitin are sourced from Asia.

Why does Furvor look so different than traditional bone broth?

Furvor has a rich, caramel-like consistency when squeezed from the bottle - that’s because it’s a true concentrate. Unlike traditional bone broths that are heavily diluted (typically 97–99% water), Furvor contains less than 50% moisture.

What if my dog doesn’t like Furvor?

Every dog has their own preferences, so we suggest trying all three ways to serve Furvor—mixed in, as a drink or drizzled on top.

Is Furvor really “human grade”?

Yes! Furvor is 100% human grade and safe for pet parents to enjoy, too. In fact, our founder often sips it warm as a morning tea while serving it to his dog at breakfast.

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Are the products genuine and authentic?+

Yes, all products are sourced directly from authorized retailers in the US, UK, UAE and India. We maintain strict quality control processes and verify each product before shipping. All items come with applicable manufacturer warranties and are covered by our standard return policy.

How long does delivery take and is it reliable?+

Delivery times vary by destination country, typically ranging from 3-9 business days. Each order is fully trackable through our system. We handle all customs clearance and use reliable courier partners for last-mile delivery. You'll receive regular updates about your order status via email and our app.

What is Desertcart? Is it safe to order from?+

Desertcart is an international e-commerce platform operating since 2014. We securely process thousands of orders globally each day. Every product goes through our quality verification process before delivery, and we provide end-to-end order tracking, 24/7 customer support, and a comprehensive returns policy to ensure a safe shopping experience.

How is product pricing calculated?+

Our prices include the product cost, international shipping, import duties, customs clearance, and local delivery charges. We handle all customs and import procedures, ensuring there are no hidden fees upon delivery. PRO members receive additional benefits including free shipping.