Dual Hose Portable Air Conditioner, [2025 Upgraded] Full DC Inverter Compressor, Energy-Saving 13.6 CEER, Low Noise (45dB), Cools Room up to 500 Sq.Ft., Backlit Remote Control, 14,000BTU, Black

We are enjoying the cool air and quiet operation of the Gasbye 10000 AC unit during these summer months to keep our living room comfortable. So far the unit is working as designed. The unit was relatively easy to install and we appreciated clear instructions as well as the included water drain hose. Also found the included air venting hose connections well thought out. The two hose system seems to be way better than our window AC unit in our bedroom and way less noisy. We also emailed and took advantage of Gasbye free extended 3 year warranty offer - little piece of mind. (3 years total form day of purchase) I also purchase an air vent insulating hose cover for the units heat exhaust hose to keep it from transferring heat back into the room. The exhaust hose can get warm when unit is under a continuous cool down load. Suggestions I mentioned in my email to the company for future units is to back light the entire control panel so the text and symbols are readable in the evening when room is darker. The “power on” button should remain lit continuously. The remote works alright and does have a lighted LED screen but could have a stronger signal. We have notice you mostly need to be standing in front of the unit for the remote signal to be received by the unit. It gets a bit sketchy if you are standing or sitting off to one side, although we have found a way to bounce the remote signal off the walls of the living room back to the unit which does work most of the time. Of course that would depend on your room configuration. We corresponded these suggestions to Gasbye and they were very receptive. Emailed me back and said they had been considering these improvements already. Seems like a very competent company to deal with, very refreshing. If you want cool, quiet AC then this is an excellent unit better than the name brands in my opinion.

Powerful and Efficient – Exceeded Expectations!I’ve been using the Gatsby dual-hose portable AC for a few weeks now, and I’m seriously impressed. It cools my room (around 300 sq ft) in minutes, and the dual-hose setup really makes a difference — faster cooling and better airflow compared to single-hose units.The build quality feels solid, and setup was super easy. No tools, no hassle — just plug it in and attach the hoses to the window kit. I also love that it’s easy to move between rooms thanks to the wheels.Noise level is surprisingly low for how powerful it is. I can sleep and work without distractions. If you’re looking for a reliable and effective AC unit, this one’s a winner. Definitely worth the price!

This Air conditioner is amazing. Runs efficiently and quiet, especially in inverter mode. It cools our 800 square foot condo nicely and the unit is build well and very stylish. Works much better than our last 14000 btu Whynter unit. Customer service is also great!

This is a good unit. Our HVAC failed in the middle of summer, and I'm waiting to purchase a new unit until the prices drop in the fall. Used this in our office and used a fan to circulate air into the bedrooms. It very competently cooled about 600 sf of our 1000 sf house. It's easy to set up, quite quiet for a local AC unit, and eliminated condensation through the exhaust duct very efficiently. The remote is somewhat clunky, but it works. You will need two people to set it up because it's somewhat heavy. Make sure to route the exhaust hose out the top of any vertical arrangement you use because it gets quite warm and you don't want it to heat up the other hose that provides cooling for the compressor. Also, be careful when you extend the hoses because the ends can come off quite easily and are a pain to put back on. I would definitely buy this again: make sure you contact them for the extended warranty, but do not be afraid to grab one of these- they work admirably well!

The media could not be loaded. Overall, We are very happy with this unit so far. It has only been in service for a week, but this week has been the hottest by far this year (mid 90s but humid with heat index over 110 for past 5 days.)The Good:1. Customer service! When they say they provide excellent customer service, I would have to agree. I have e-mailed them numerous times trying to get my issue (will explain below) resolved, and they have been very responsive and helpful at every turn. A+ for communication. I did not have to deal with any exchange / return/ refund issues, so can not speak to those.2. Cooling - Our unit (Coolprime10000 - 10K BTU unit) is oversized for our room which is only an 11 x 12ft bedroom, but it cools it quickly and then powers off as it should (now - see below.)3. The filter is easy to remove and clean, which is a plus. We purchased the unit because we have bunnies that we just could not keep cool and the bunny fur is unbelievable and everywhere! I am easily able to keep the filter clean by removing it every couple of days and vacuuming it off.4. I have not used the remote, but the controls on the unit are easy to understand and use after you read the manual. Was not intuitive (at least not to me - 3 second long hold) for the inverter and turbo mode.5. It is not whisper quiet, but it definitely is not loud. It is a compressor after all.The "Bad"1. This is where our problem came in. We set the unit at 77. It would consistently push the temp in the room to 69 degrees before powering off. This caused the unit to run excessively, thus pulling way more power than it should be. This is what I contacted customer service about. She gave me several suggestions to try. Ultimately, I was the one who figured out how to resolve the issue though. She sent me a photo of a different unit where the thermostat was located in a different location.On THIS unit, the thermostat is located directly above the hot air discharge line! Seriously? I'm not sure who thought (or didn't think) that one through. The air around the discharge line is much higher than anywhere else, and with the thermostat being located directly above it, the unit wasn't sensing the actual temperature in the room. We resolved it by placing tin foil (with small pool noodle spacers directly on the connection and slightly up the line) and laying tin foil over the top of it to reflect the heat back at the line and away from the unit. As soon as we did this, the unit now powers off when the room reaches 75 degrees instead of 69. Still not 100% accurate as the unit is set to maintain at 77, but I will definitely take it. (see video for demo)2. The window kit. The kit that is provided to go in the window is thin plastic. The kit comes with two 20 inch pieces and one 10 inch piece. Our window is 43 inches, so the two 20 inch pieces was still too short, but using all 3 pieces made it feel unstable. It also does not seal for a hill of beans, even with the foam they give you. The hoses connect on the smooth side of the plastic panels, which causes the smooth side to face into the room and the adjustable side with the holes to face outward (were someone could potentially remove the screws and take it apart from the outside and gain entry into your house (not that knocking out a cheap plastic panel is hard to do anyway if they really wanted to.) We used a dremel to shave the adjustment rails so we could attach the hoses from the opposite side (smooth side facing out) and used pool noodles to create a frame to sit in the window and help seal it up. I also cut out insulation foam board to fit the panels to help insulate it and try and keep some of my cold air in the room. (photos below - again it looks a bit goofy, but it's functional.)I hope these two suggestions help anyone else having difficulty with their temperature control or window installation. I would buy this unit again as I don't think the window kit on ANY of these units are able to seal easily and well.