Are your products vegan and cruelty-free?

Our products are cruelty-free. One of the waxes we use in our AM moisturizer is made from beeswax, so our products aren't completely vegan.

How do I incorporate Tiege Hanley into my shaving routine?

We recommend using SAL ACID WASH first, then shaving. Moisturizer should be applied after you shave. If you use aftershave, you can use our AM moisturizer in its place.

How should I apply Tiege Hanley if I have a beard?

Full bearded guys should apply Tiege Hanley to the exposed areas of the face and neck only. Guys with stubble/light beards can apply our products through their facial hair on the entire face and neck.

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Common Questions

Are the products genuine and authentic?+

Yes, all products are sourced directly from authorized retailers in the US, UK, UAE and India. We maintain strict quality control processes and verify each product before shipping. All items come with applicable manufacturer warranties and are covered by our standard return policy.

How long does delivery take and is it reliable?+

Delivery times vary by destination country, typically ranging from 3-9 business days. Each order is fully trackable through our system. We handle all customs clearance and use reliable courier partners for last-mile delivery. You'll receive regular updates about your order status via email and our app.

What is Desertcart? Is it safe to order from?+

Desertcart is an international e-commerce platform operating since 2014. We securely process thousands of orders globally each day. Every product goes through our quality verification process before delivery, and we provide end-to-end order tracking, 24/7 customer support, and a comprehensive returns policy to ensure a safe shopping experience.

How is product pricing calculated?+

Our prices include the product cost, international shipping, import duties, customs clearance, and local delivery charges. We handle all customs and import procedures, ensuring there are no hidden fees upon delivery. PRO members receive additional benefits including free shipping.