Question 1

I'm very frustrated. the plastic shelf holders are not snapping and staying closed what am i doing wrong?

Accepted Answer

The clips don’t snap together all the way closed until you push the shelf down onto the clips. The gentle force of that shelf push is what closes them. Just make sure you attach the clips with the “top” and arrow facing up and just above the single grooves of your choice…not one of the double grooves…on the pole then slide them down the pole a little until they snap into that single groove. And be sure to slide the shelf on with the lip facing down. It’s too bad the directions don’t explain this about the clips because our brains think the clips should snap completely together when attached to the poles.

Question 2

What is the diameter of the posts?

Accepted Answer

I don't know what diameter the other sizes are, but the 30" three tier shelf is only 3/4" diameter. I went off the previous answer when I bought three of these. Boy was I fooled when I received 3/4" poles. Smh!

Question 3

Is it possible to turn the shelves around so that the edges of the shelves have a lip?

Accepted Answer

The answer is that you should not unless you are not planning to put much weight on them. 
The HOLES in the Shelves for the Brackets (standards) are Trapezoidal in shape. They are designed to work like Wedges with the Plastic Bracket pieces. 
The more weight is added to the shelf, the harder the bracket pieces are shoved together so they GRIP the Shelves ONTO the Poles (shelf stndards) keeping them in place. 
If you turn the shelves UPSIDE down, the Wedge Functionality is defeated. 
They will not be Nearly as sturdy and will be prone to Slipping down the Poles. 
Could you get Lucky and have them Not slip?  Well Yes, if not much eight at all was on each shelf (30 to 50  Pounds). 
But assembled correctly, these should hold 350 pounds per shelf with NO Way to slip. 
Lessons learned from Ancient Egyptians, Romans, and Greeks.
A KEYSTONE in an arch is the perfect example.

Question 4

Are these the industrial size poles that are 1" so I can use shelves I already own?

Accepted Answer

Yes. They are 1” poles. I have 6 of the 14x30” 5 shelves units. I almost bought the wrong clips to add extra shelves because of the irresponsible answers given on here. So glad I measured and found that the poles are 1”!

ASIN	B0GPDVDX62
Bed Size	Pack of 1
Best Sellers Rank	#89,991 in Home & Kitchen ( See Top 100 in Home & Kitchen ) #139 in Standing Shelf Units
Brand	amazon basics
Colour	Black
Country of Origin	India
Customer Reviews	4.5 4.5 out of 5 stars (3,406)
Importer Contact Information	AVA International Private limited, Eco Tower, Sector-125, Noida, UP-201303, Email id - [email protected], +91 93184 13119
Included Components	Shelf & Installation Manual
Installation Type	Freestanding
Is Assembly Required?	Yes
Item Dimensions	170 x 70 x 30 Centimeters
Item Dimensions D x W x H	170D x 70W x 30H Centimeters
Item Nype Name	Storage Rack
Item Weight	14 Kilograms
Manufacturer	AVA International Private Limited, AVA International Private limited, Eco Tower, Sector-125, Noida, UP-201303
Manufacturer Contact Information	AVA International Private Limited
Manufacturer Part Number	5_SHELF_BLACK
Model Name	5_SHELF_BLACK
Model number	5_SHELF_BLACK
Mounting Type	Floor Mount
Number Of Shelves	5
Number of Items	1
Packer Contact Information	AVA International Private limited, Eco Tower, Sector-125, Noida, UP-201303, Email id - [email protected], +91 93184 13119
Product Care Instructions	Hand Wash Only
Room Type	Garage
Shape	Rectangular
Shelf Type	Tiered Shelf
Style	5 Shelf
Unit Count	1.0 Count
Wood Type	Metal

Amazon Basics 5-Tier Multipurpose Storage Rack 63 x 24 x 12" | Bolt-Free Assembly | Metal Stand with Thick MDF Board | 175kg Capacity Per Shelf | For Home, Garage & Shop | Black

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