Do I need special software?

Nope, Facecam Neo is made to use without software. In fact, it’s already tuned to make you look great—so there’s no need to fuss over image settings.

Does it include a built-in microphone?

Nope, and that’s on purpose. Webcam mics generally sound terrible because they’re positioned so far from your mouth. We recommend a dedicated microphone—like Wave Neo—or a headset instead, positioned between 3–8cm from your mouth.

How quickly can I get set up?

Get started in as little as a few seconds. Just plug in and select Facecam Neo as your camera. It’s as easy as that—there’s no additional setup or equipment needed.

Is my USB setup compatible?

Got an open USB 2.0 (or later) Type C port? That’s all you need to run Facecam Neo. You can even connect to a USB-A port using an adapter (not included).

Is my system compatible?

Uh-huh, Facecam Neo works on almost any PC (Windows 10 or later) or Mac (macOS 12 or later) and even the latest iPads (iPadOS 17 or newer).

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🎬 Elevate your presence with Facecam Neo — where clarity meets confidence.

ECO CONSCIOUS DESIGN - Sustainably crafted with zero-plastic packaging, aligning your tech with your values.
HDR ENHANCED IMAGING - Capture vivid colors and rich details even in challenging lighting conditions for standout video quality.
CRYSTAL CLEAR 1080 P 60 VIDEO - Experience ultra-sharp, blur-free streaming at 60 frames per second for professional-grade visuals.
EFFORTLESS PLUG PLAY SETUP - No software fuss—just connect via USB-C and start streaming or video conferencing instantly.
PRIVACY FIRST SLIDING SHUTTER - Protect your personal space with a built-in shutter that guarantees peace of mind when off-camera.

The Facecam Neo 10WAE9901 is a sleek, plug-and-play 1080p60 webcam featuring a CMOS sensor and HDR compatibility for vibrant, smooth video. Designed for professionals and creators, it offers effortless USB-C connectivity, a privacy sliding shutter, and an eco-friendly build, making it the perfect companion for high-quality streaming and video calls.

Common Questions

Are the products genuine and authentic?+

Yes, all products are sourced directly from authorized retailers in the US, UK, UAE and India. We maintain strict quality control processes and verify each product before shipping. All items come with applicable manufacturer warranties and are covered by our standard return policy.

How long does delivery take and is it reliable?+

Delivery times vary by destination country, typically ranging from 3-9 business days. Each order is fully trackable through our system. We handle all customs clearance and use reliable courier partners for last-mile delivery. You'll receive regular updates about your order status via email and our app.

What is Desertcart? Is it safe to order from?+

Desertcart is an international e-commerce platform operating since 2014. We securely process thousands of orders globally each day. Every product goes through our quality verification process before delivery, and we provide end-to-end order tracking, 24/7 customer support, and a comprehensive returns policy to ensure a safe shopping experience.

How is product pricing calculated?+

Our prices include the product cost, international shipping, import duties, customs clearance, and local delivery charges. We handle all customs and import procedures, ensuring there are no hidden fees upon delivery. PRO members receive additional benefits including free shipping.

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Trustpilot

TrustScore 4.5 | 7,300+ reviews

Meera L.

Smooth transaction and product arrived in perfect condition.

3 weeks ago

Anita G.

Good experience, but the tracking updates could be better.

2 months ago

View all Trustpilot reviews

Brand	Elgato
Model Number	20WAE9901
Sensor	CMOS
Aperture (wide)	2.8 f
Min. Aperture (tele)	2.8 f
Lens Configuration	Prime
Image Stabilization	false
Included Components	1/4" thread monitor mount, Facecam Neo USB-C 2.0 Braided Cable (139cm \| 55")
Shooting Modes	Automatic
Lens Motor Type	Digital
Color	white
Compatible Devices	Personal Computer
Batteries Included	No
Product Dimensions	3.2 x 8.8 x 4 cm; 86 g

Facecam Neo 10WAE9901 Face Cam Neo 1080p60 Webcam

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