Beelink EQI Mini PC W-11 Pro i5-12450H 16GB DDR4 500GB NVMe M.2 SSD Dual Display 4K@60Hz Output, Built-in Wi-Fi 6, RJ45, PSU Office Mini Computer

Does not work out of box

I recently revamped my home workstation, but having 2 monitors connected to a laptop that's nearly 5 years old was proving to be a somewhat inefficient setup, so I started shopping around for mini PCs. I initially had a different model from Beelink in my cart and happened to see this one in the recommended products right at the last minute; the specs were too good to pass up and I went ahead and spent the extra money. Setup was simple and fast. I like that it came with Windows 11 by default but that it was kind of a bare-bones installation without a lot of extra Microsoft bloatware. I've got one of my monitors connected via the HDMI port and the other connected via a HDMI/USB-C DisplayLink adapter; at first, the PC wasn't recognizing this monitor for some reason, but after restarting it to allow some other settings to take effect, the DisplayLink works just fine. I'm glad to have 4 USB ports as well. In terms of performance, everything is very fast and smooth; apps launch quickly and run well thanks to those 32 GB of RAM. I use my home workstation for working from home part time, which includes a remote connection to my office computer and a variety of Zoom/Teams calls and meetings, and this PC handles all of that well. I did have a little bit of an issue getting the new version of Teams installed, but that was more of a Windows 11 problem than a problem with this actual PC. One of the other reasons I opted for this model with more processing power and RAM is because I also do a fair bit of graphic design and am often handling large Photoshop files that my laptop sometimes struggled with, and so far they've all been a piece of cake for this little guy. I can't really speak to its performance with games (I'm a console gal), but I haven't had any issues with ordinary video streaming. It's also a very quiet little machine; I do have it mounted under my standing desk so that might kind of muffle any noise it's making, but I rarely even notice it making noise at all. Very pleased so far.

I just received this mini PC on Friday, March 25th and it was an amazing system for the first few hours: Very quick to boot-up and update, loaded with Windows 11 Pro, small formfactor, etc. One thing I did notice, my system does not have a TF card slot on the side (why is it shown on the Amazon product page???). Unfortunately, a few short hours after finally setting the system up and loading it with my applications, the mini PC died on me. I can no longer turn ON the mini PC, despite trying various different things. Now the power LED simply blinks once when pressed and nothing happens. I've removed all peripherals from the system, disconnected/reconnected the power supply and measured the power supply output voltage with a multi-meter: The problems seems to be a hardware failure with the mini PC. I've contacted BeeLink for support ([email protected]) on Friday, but I have not recieved any response, despite the claim on the Amazon product page saying "We offer 1 year free warranty, and 7 Days/ 24 hours serving." I will give them until Monday to get a response, but after that I will have no other option but send the mini PC will be back to Amazon for a refund. Too bad, the product looks great and would be an almost perfect fit for my needs (missing TF card slot), but its quality is just too poor.

This replaces a massive hand built media computer I had for 20 years. This small box runs better andhas a quite start up. Very please with performance. The fan will rev up at times but I have it behind my TV and its not too loud and doesn't run on high very long. Overall very pleased.

1. El producto funciona bien con base en las caracteristicas que se describen, pero... 2. No tienen manual en español y el inglés técnico que manejan es confuso, no claro respecto a los drivers y actualización de firmware si es que decides formatear tu dico duro. La página de descarga es enredada, no explica con claridad el modelo y es facil equivocarte y descargar modelos similares que no tienen las caracteristicas de tu equipo. 3. En cuestión de garantías, después del mes Amazon se desentiende totalmente, ni sugerencias ni recomendaciones ni nada; estas solo y tienes que tratar por correo con agentes de China en íngles. No hay canal ni asistentes de comunicación en español. 4. Aunque te contestan rápido. No te ofrecen guía de devolución, después de negociar te ofrecen hasta 100 dolares para el pago del envio que supuestamente te depositan en paypal cuando tengan tu equipo. Te indican que cuando reciban el producto te avisan y que te enviaran uno de reposición. 5. Después de un mes y medio de revisar el transito del equipo, China Post infoma que entrego el paquete hace mas de 21 días y si tu no insistes NO TE AVISAN, cuando lo contactas TAMPOCO TE ENVIAN REPOSICIÓN y NO PAGAN LOS 100 DOLARES que ellos mismos ofrecieron. 6. En síntesis. NO COMPRES EQUIPOS CHINOS, NO VALE LA PENA EL 20% de ahorro respecto a una marca reconocida como DELL, LENOVO o HP. Sí decides comprar, adquiere un seguro de al menos 2 años de amazon. Si haces cuentas el costo sera similar cuando adquieras un equipo de línea.