The pad keeps coming off when mop inserted into bucket, why it doesn't work?

NOTE! Please have a look on below instruction about how to attach pad, the three tabs-slots must be matched together, and ensure the pad firmly stuck on mop-head, so that avoid this problem!

Why the lid come off when bucket lifted?

It seems that there are two handles, but the larger one is the real lift-handle, the thinner one which printed LOCK is actually a lock that lock lid in the bucket. So just use the lift-handle to move the bucket so that the top lid won't come off!

What can I do if any accessories(including mop handle or cleaning cloth or mop-head) missed or broken?

JUST Message us if ANY issues occur! We're focus on customers' use-experience and provide long-term service for all of our products! Be free to tell us what's wrong or what you need through Your Order or go to our JOYMOOP storefront to ask us!

"Dirty" water flows into "Clean" water?

The bucket is designed to be a "WASH"&"DRY" separate helper. The 2-bucket also refers to wash chamber and dry chamber. The DRY part is only for you to squeeze extra water after you washing the wet mop, so actually it would be "dirty" into "dirty"!

The mop-head is difficult to go inside into bucket, why?

Fill water into WASH chamber and wet the mop firstly! The dry mop is certainly hard to insert. And it happens normally at first few times uses, please push down in some strength at beginning, also tilt mop at some angles maybe helpful.

Desertcart Logo

Deliver to Philippines

For best experience Get the App

DOWNLOAD THE APP

WE SOURCE ITEMS FROM

UAE
UK
India
USA
Japan
KOREA

Customer Services

About Us

Customer Support

Description

✨ Mop smarter, not harder — clean every corner with zero hassle! 🧼

SUSTAINABLE CLEAN - Includes 6 reusable microfiber pads for long-lasting, eco-friendly cleaning power
HANDS FREE HYGIENE - Double tank system cleans and dries mop without touching dirty water
COMPACT CLUTTER FREE - All components store neatly inside the bucket, perfect for modern minimalist spaces
TIME SAVING SELF CLEANING - Bucket’s automatic mop cleaning reduces your chore time drastically
ULTIMATE REACH FLEXIBILITY - Extendable stainless steel handle and 360° swivel head tackle floors and walls with ease

The JOYMOOP Mop & Bucket Set features a unique dual-chamber system that washes and dries the mop hands-free, a 360° swivel mop head for versatile cleaning, and an adjustable handle extending up to 61 inches. Its compact design stores all parts within the bucket, which holds 6.5 liters of water, and comes with six reusable microfiber pads, making it an efficient, hygienic, and space-saving cleaning solution.

₱21096

Duties & taxes incl.

Philippinesstore

Free Returns

30 daysfor PRO membership users

15 dayswithout membership

Secure Transaction

Trustpilot

TrustScore 4.5 | 7,300+ reviews

Abdullah B.

Great price for an authentic product. Fast international shipping too!

3 weeks ago

Yusuf A.

Fantastic experience overall. Will recommend to friends and family.

1 month ago

View all Trustpilot reviews

Color	white
Size	番型 #2124 + 長いモップ+ 交換パッド 6枚
Manufacturer	Hiboss
Item Weight	4.9 Pounds
Volume	6.5 Liters
Product Dimensions	25.5 x 18.01 x 38.61 cm; 2.22 kg
Package Weight	2.25 Kilograms
Batteries Required	No
Batteries Included	No

JOYMOOP Mop

Details

Description

Specifications

Have a Question? See What Others Asked

Common Questions