Longway HotSpring 25 ltr Automatic Storage Water Heater with Multiple Safety System & Anti-Rust Coating 5 Star Rated (White, 25 Ltr, Pack of 1)

Awesome product. Using continue. For last 1year and still there is no tinny issue arise.we use very rough and tough manner as we have child who make switch on off multiple time.no issue or fault.on the same time some customer reviews on product just confusing me and defame the company. It's not required any installation team ,just need your home electrician who can easily mount it as per required place.thanx manufacturer for such product competitively rather than market branded product as it's much economical than other brands.if this type of fake opinion/suggestion providers has an issues than they definitely fell free to contact me.i will favour the manufacturer.disgusting fakers.

The product requires self installation, which is fine. After installation and using the product for 20 days, it stopped working. We contacted Amazon. However, since the warranty is valid only for 7 days, we found out amazon was not liable. We then contacted longway, the manufacturer. It has been 10 days since we contacted longway with no response. Please do not buy this product since it is fraudulent and a waste of your money.

I bought this in Oct'18 and has not been working for more than a month now. It started leaking out of the blue and then stopped heating. The leakage has stopped but not heating. I have been trying to reach customer care for over a month now but have not been successful. Its a mobile number but with IVR like a call center which keeps on saying all the agents are busy. Once I was able to reach someone who sounded like was traveling on his bike and he asked me to Whatsapp the invoice and the photo/video of the issue. Its been a week since I have sent this but have not heard back from them. This is the worst I have ever experienced about any product I have ever bought from anywhere. Now i will have to shell from my pocket to get it fixed. The warranty on this product is bloody useless.

It is one of the best product. One thing is that company should take proper care for its temperature metre as there is highest possibility of damage of it.

Good product 😌

Product is Gud..But service not available at Local Level...

Worst product I have come across. Feeling cheated and going to file a complaint in consumer court.1st delivered product was not working, got replacement by Amazon. Just 3 months after installing product the out put water suddenly started getting current . This would have almost KILLED my family member.I called the company one Vivek Sharma picked up from Delhi. He started blaming me for buying the product. He started saying in Bangalore there is hard water and this is not what I have to buy, though my building has hard water treatment.After some argument he gave me one number to contact 8750593593 and sked him to give his name. For last 2 weeks I am trying to contact this number, it is always busy and you almost never reach the agent. After 2 minutes it will ask you to record your message so that we can get back. No body called back despite 5 calls.I have been taken for a ride, and I almost got electrocuted.

Product details show temperature indicator but there’s a dummy dial. It is cheating.