KeurigK155 Office Pro Single Cup Commercial K-Cup Pod Coffee Maker, Silver

I had been a Tassimo user since 2005. My first machine lasted 7 years, and I loved the coffee. After the first machine died (it just stopped turning on), I immediately purchased another.Over the years, it's become increasingly harder to get pods for the Tassimo, especially the Extra Bold line. I didn't want to be limited to only getting refills on Amazon, and also being limited to a very small variety of brands and flavors. I decided it was time for a change.Like many, I was initially unimpressed with Keurig. The machines seemed cheap, and many reviews have said that they only last for a year with daily use. I always found the Green Mountain brand pods to be exceptionally bitter, and the machines never produced really hot water (if you add cream/milk it will be luke-warm). Perhaps my views are jaded from bad experiences in the past, but I knew I wanted to get a commercial quality brewer and that's how I found the K155.Fast forward to today. I've been using the K155 for two weeks now and absolutely love it. It's heavy and seems to be built to take abuse. It holds 90oz of water, which reduces the frequency of refilling. There's about a 3 minute warm-up time in the mornings, but subsequent cups will be much faster.Using the machine is dead simple - just put in a pod, select your cup size, and hit brew. If you just want hot water, you can press brew without a pod inserted and the machine will dispense it.As for the coffee, it's been very good! Keurig includes a 12-pod variety pack with the brewer, and I've also purchased some more at the supermarket. I love the McDonalds McCafe French Roast - it's an incredibly smooth dark roast that is delicious with cream. My girlfriend loves the Donut Shop, which is a medium roast akin to Dunkin Donuts. For flavored coffee, the Cinnabon Cinnamon Roll is surprisingly good. For decafe, I've only tried Donut Shop so far, which I was also pleasantly surprised by.I'm not a huge fan of the design. It's very "industrial" looking. While it has a large color LCD, it displays random pictures of coffee beans while brewing. I would have preferred a status bar like my second Tassimo had. But I can get past these minor gripes due to the fact that it makes good, hot coffee with a humongous assortment of varieties.I definitely recommend the K155 if you take your morning caffeination ritual seriously.

So far, I love this coffee maker. It is wonderful. Makes great coffee. There are optional coffee sizes from 4oz to 10oz. I love the fact that it hold so much water and you don’t have to keep filling the water tank frequently. I’ve had it about a month now and it works great so far.

I bought this in 2019 and it has given us zero issues. Well, except for one, if you want to call it an issue. The needle that punches the bottom of the K-cup started getting dull. I couldn't find any on Amazon that said it was made for this specific model. I contacted Keurig about it. I offered to buy a few, but they sent me one for free! It turns out there are some on Amazon that will work with this unit, but we've not had to replace the needle again.I have the unit set to turn on at 7:30am, so it is good and ready to brew when everyone comes in. This is a commercial environment so it gets used a lot! I love that it has the touch screen so everyone can pick how many ounces of hot water they want, then hit brew. So easy to use.I bought a de-scaler kit, but have never had to use it, since we fill the reservoir with water from a Zero water pitcher.We have had no problems with the unit and I wouldn't hesitate to buy another one, if we ever need to! Way to go, Keurig!

After several different models of Keurig coffee makers breaking in weeks to months I talked them into buying a "commercial" grade unit K155 hoping it was built to hold up to steady use.It worked for six months. took me an additional two months to get them to replace it under warranty. The Keurig support system is absolute trash. This is a commercial unit the normal tech support people can't help you but they don't realize it till you have been on the phone for over an hour doing this and that to try to get it to work.Once they realize its commercial they then transfer you to the commercial tech support so you can start over with the exact same troubleshooting steps you just did.When they concede its broken your given a link to the website where you can "file a claim" where you fill out all your information upload a picture of your serial number and receipt for verification within 24 hours. In my case 3 hours later I was told the picture of the serial number that you could clearly read was not good enough they wanted it taken "back" some so the could see the coffee maker also.The problem with that is the serial number sticker is in the hole that the cup holder is slotted in to so in order to take the picture where u can read it. It has to be close up,. if you back up you can see the unit in the picture but can not read the barcode in the same picture. The warranty claim website only allows 1 picture. I will not buy another this was for a break room in a NASA facility. They can use the Bunn brewer that works great. I am totally done with Keurig I have been on the phone with them many times over the last two months till I'm frustrated and hang up it would seem they have the tech support designed to make you hang up and just go buy a new machine.