Rug Doctor Pack Includes FlexClean, 9-oz. All-in-One Solution and Megatron Tool Bag Versatile Machine with Powerful Suction Deep Cleans Both Carpet and Sealed Hard Floors, Red

I have so many things to say about this product. First, I read the other reviews before I purchased, and I almost didn't buy it because of them. Many people said that when/if they had issues with the product, the manufacturer was very unhelpful and charged them outrageous return shipping costs. I purchased it regardless, but I made sure to buy the Square Trade protection plan (which I usually don't purchase on these types of items) due to the reviews. Therefore, I suggest others purchase the ~$6 3 year plan also.Opening the box: The product is extremely well packaged. You do not have to worry about scuffs, scratches, or broken pieces. As weird as this may sound, this cleaner is also extremely attractive (in comparison to other floor cleaners). It is very well made. The handle is made of some sort of metal--not plastic, and the "paint" on the body of the machine is a pretty, glittery deep red. The cord is graciously long.Assembly: It took me less than a minute to assemble this product. All you have to do is attach the handle to the body and take off all of the protective plastic.NOTE: This product comes with a small bottle of solution, but it does NOT come with the handheld attachment.Carpet Use: The carpet "head" is already attached to the machine. I used it on a rug that is generally very hard to clean due to the type of carpet and the fact that some areas are raised and some are lower. This rug had a huge red stain of sweet and sour sauce (thanks, dog), and I had tried to clean it with a Hoover and Bissell carpet cleaner--even a steam cleaner, and had NO luck. This machine got the stain to nearly invisible. It also worked wonders on pet stains. I used it on "shag" type carpet (second photo) and it worked very well. I used it on that awful economy carpet (3rd and 4th photos), which usually do not come clean, and it worked very well. This is the best carpet cleaner I have ever had, and I even think that it works better than the rentable machines.Use on Hardwood: It worked so well. I have had three machines that clean hard floors, and this machine does a better job than any of those.Use on Tile: I am in love! It works so well and even gets the grout clean.Usage Overall: This machine has EXTREMELY STRONG suction, which is good for cleaning. However, that means that no matter how well you vacuum first, you will likely suck up carpet fibers. The machine is HEAVY, and the weight combined with the suction power makes it require physical strength/muscle in your arm and back. Further, the weight of the machine makes it hard to carry upstairs. I am 31 and did not have any issues, but I do think anyone with any physical ailments in the arm or back, or an elderly person who cannot pick up more than a few pounds, may have issues. My hand is sore (the way picking up furniture causes calluses), so, even though you'll look silly, you may want to wear a glove. However, the quality and performance of the machine makes it worth it to me.Bonus Point: This machine teaches you patience. Yep. I am a person who doesn't have enough patience to wait on fish to bite or thread a sewing machine, but I am learning patience because of this. The instructions tell you that slow passes give the best results, and that is certainly true. You don't have to go as slow on hard floors, but the slower you go, the more dry they will be. However, you have to go slow on carpets.Other than the weight, the only problem I have with this is that I wish the handheld attachment came with it. Overall, I am extremely satisfied with this product.

Be sure to pick up the upholstery cleaner wand and hose as it is not included directly. Fairly priced if you purchase directly from the manufacture. I was pleased with the unit on cleaning upholstery and how well it cleans and sucks water from hard floors. The tanks are far easier to manage than the Hoover. You must empty both tanks prior to storing, I can't stress that enough with any carpet cleaner. They all will leak a little with water stored in the tanks. Cleaned 1700 sq feet of hard floors, three bedrooms of carpet and a number of sofa, chair and even the boat cushions in a sailboat and very please with the results and ease of carrying, even onto a sailboat. Only complaint is also a feature. It is sometimes difficult to turn around items on hard floors with the turning design, but still better than the Hoover I replaced.

Just had commercial carpet cleaning of one room and stairs for $150. Not impressed and bought this rug doctor to add one more job to the DIY list. Glad I did. Here are some issues that you might consider. Works great on hard wood floor, but my vinyl plank floor has a slight texture and the surface was substantially wetter after two or 3 dry passes. Had to use a fan to dry floor. Did a large 8x10 area rug that turned out beautifully, and then tried a couple of runners. The suction is so great that it pulled the runner off the floor. I slid one end under a door to keep it in place. All carpet surfaces were obviously cleaner.The machine is quite heavy and when the pull of the suction is added, it was hard to maneuver around the floor, especially on carpeting. By the end of the day, I had a blister on my pinky.The machine was quite dirty at the end of the job and it took me 20 minutes to clean the dirt out of the machine. I am sure that if you don't clean out the various parts that they will get blocked and may not spray or vacuum up the solution. I noticed one negative from other users was the loss of spraying power. One more day for the rest of the floors in the house and I will be at the breakeven with the cost of commercial cleaning. Good purchase!!

The machine is well put together, doesn't feel flimsy. Nevertheless I will still be very careful as I want it to last. I've only used it once--to clean an 8' x 10' oval braid rug. I had to refill the tank 4 times for that -- on the "deep clean" setting. I don't mind that because a larger water reservoir would be too heavy. I have plenty of nasty carpeted areas that I can now tackle at my own scheduling rather than renting a big machine, trying to get everything done in a day, and have a great mess to clean up as well as a sore back.I can't imagine someone hauling this machine out and prepping it for a hardwood floor though when a damp mop is all that's needed for cleaning. A small sloppy spill, for instance, is easier to clean manually than haul out and fill a big machine, clean it after, etc. So I'm not likely to use it for floors, only rugs and carpets. My oval rug came out new looking and it had had some nasty stains on it. But they were not that old.The shipping was fast and it arrived well packed and in good order. The box is heavy so get help unless you are a muscle man picking it up. I used a dolly. Operating it wasn't an issue as it was not too heavy with how it has been designed. So far so good. I have no regrets and looking forward to getting at more carpet areas.

Great product but you can't buy attachments for this model anymore.

Worked for 3 days, then not at all