The adjustable strap, straws and straw brush are missing from my order. How can I get them?

I thought mine were missing, too, but then I found them inside of the water bottle. The 2 straws, straw cleaner and strap for the carrier were all inside.

Can I get replacement caps for it?

Yes, search Buzio Replacement Accessories! You get a cap, 2 straws, and a straw cleaner for $14.99 plus tax if applicable! I just went ahead and paid the extra $20 and upgraded to the 64 oz! I love Buzio!

Hello, Thanks for your question. Our water bottles is 100% leak proof and we promise a lifetime warranty against the manufacture defects. Please feel free to contact our customer service if any questions, we will do our best to help you, thanks Best Regards, BUZIO Customer Service

Hello, Thank you for your inquiry. The water bottles are designed and registered in USA, and produced by the Chinese factory who also make water bottles for other famous brand such as Hydro. We are assured that all products are produced at the highest level and strictly controlled before the sale and we have promised a lifetime warranty. Should you have any questions, please feel free to contact us, we will be always here and glad to help you. Thanks Best regards, BUZIO customer support

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Description

💧 Stay cool, stay hot, stay ahead with BUZIO’s ultimate hydration jug!

HYDRATE LIKE A PRO - Massive 2L capacity keeps you fueled through marathon workdays and weekend adventures.
TEMPERATURE MASTERY - Double-wall vacuum insulation locks in ice-cold freshness for 48 hours or steamy hot drinks for 24 hours—no compromises.
BUILT TO LAST CLEAN - Premium 18/8 stainless steel with BPA-free plastics plus wide mouth and included brush make cleaning effortless and flavor-pure.
CARRY WITH CONFIDENCE - Includes a sleek carrying pouch and two reusable straws—because sustainability and style go hand in hand.
TRIPLE LID VERSATILITY - Flip-up straw, twist spout, and portable handle lids adapt seamlessly to gym, hiking, cycling, or beach vibes.

The BUZIO Insulated Water Bottle is a 2-liter, double-wall vacuum insulated stainless steel jug designed to keep beverages cold for 48 hours or hot for 24 hours. It features three 100% leak-proof lids tailored for different activities, BPA-free materials, a wide mouth for easy cleaning and ice filling, and comes with a carrying pouch plus cleaning accessories—perfect for professionals and adventurers seeking durable, versatile hydration.

Common Questions

Are the products genuine and authentic?+

Yes, all products are sourced directly from authorized retailers in the US, UK, UAE and India. We maintain strict quality control processes and verify each product before shipping. All items come with applicable manufacturer warranties and are covered by our standard return policy.

How long does delivery take and is it reliable?+

Delivery times vary by destination country, typically ranging from 3-9 business days. Each order is fully trackable through our system. We handle all customs clearance and use reliable courier partners for last-mile delivery. You'll receive regular updates about your order status via email and our app.

What is Desertcart? Is it safe to order from?+

Desertcart is an international e-commerce platform operating since 2014. We securely process thousands of orders globally each day. Every product goes through our quality verification process before delivery, and we provide end-to-end order tracking, 24/7 customer support, and a comprehensive returns policy to ensure a safe shopping experience.

How is product pricing calculated?+

Our prices include the product cost, international shipping, import duties, customs clearance, and local delivery charges. We handle all customs and import procedures, ensuring there are no hidden fees upon delivery. PRO members receive additional benefits including free shipping.

₱6358

Duties & taxes incl.

Philippinesstore

Free Returns

30 daysfor PRO membership users

15 dayswithout membership

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TrustScore 4.5 | 7,300+ reviews

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Best international shipping I've ever tried. Worth every penny!

3 days ago

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The customer service exceeded my expectations. Perfect for buying products you can't find elsewhere.

1 week ago

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Product Dimensions	5.48 x 5.48 x 21.99 cm; 100 g
Care instructions	Dishwasher Safe
Dishwasher safe?	No
Is assembly required	No
Batteries required	No
Included components	Lid
Item weight	0.1 Kilograms

BUZIO Insulated Water Bottle with Straw 2L, Stainless Steel Insulated Water Bottle, Half Gallon Canteen Metal Thermo Mug Hydro Jug, Double Vacuum Hot Cold Water Bottles Carrying Pouch, Black

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