How do i get the product into the tip. Do i turn the top? The tip is fairly dry, even after pressing the tip on my lip not enough liquid comes out.

hi, if the product is not coming out automatically then it sounds like you have a dried out tip. The tip should be wet and moist like a marker. Please reach out to customer service and request a replacement. We are sorry to hear about this

Is this product still full of parabens? Love the nude color, hoping they’ve updated to cleaner formula

Palladio has been a Paraben free brand for about 3 years now. We also offer alot of Vegan items. Here is the ingredients list for this product. Water (Aqua), Propylene Glycol, Alcohol, PEG-30 Glyceryl Stearate, PVP, PEG/PPG-14/4 Dimethicone, Caprylyl Glycol, Phenoxyethanol, Potassium Sorbate, Panthenol, Fragrance (Parfum), Benzyl Alcohol, Limonene, Citral, Linalool. May contain: Red 28 (CI 45410), Yellow 5 (CI 19140), Yellow 6 (CI 15985), Blue 1 (CI 42090).

Any idea why it dried out?

Mayb from heat or mayb it was made a while ago and just dried up fast. You can always try to pul out the felt piece turn it around inside the felt holder and see if tht puts more product on the applicator stick itself! Hope this helps

Is this product vegan and cruelty free?

I thought the product was very dry and sent it back asap I will never purchase it again 🤷🏽♀️

Desertcart Logo

Deliver to Philippines

For best experience Get the App

DOWNLOAD THE APP

WE SOURCE ITEMS FROM

UAE
UK
India
USA
Japan
KOREA

Customer Services

About Us

Customer Support

Description

💄 Own your pout with precision and power!

BUILD YOUR BOLD - Layerable formula lets you customize from subtle tint to intense berry pop
CLEAN CONSCIOUS - 100% paraben-free, cruelty-free, and packed with antioxidant vitamins A, C, D & E
PINPOINT PRECISION - Chisel tip marker ensures streak-free, exact lip contouring every time
HYDRATION MEETS MATTE - Botanical-infused stain keeps lips nourished without shine
EFFORTLESS ALL DAY WEAR - High pigment formula stays vibrant on clean, oil-free lips from AM to PM

Palladio Lip Stain Matte Finish in Berry features a precise chisel tip for streak-free application, delivering a long-lasting, highly pigmented matte color. Infused with aloe and coconut oil, it hydrates lips while maintaining a clean beauty profile—100% paraben and cruelty-free with antioxidant vitamins for nourishment. Ideal for professionals seeking a bold, flawless look that lasts all day.

Common Questions

Are the products genuine and authentic?+

Yes, all products are sourced directly from authorized retailers in the US, UK, UAE and India. We maintain strict quality control processes and verify each product before shipping. All items come with applicable manufacturer warranties and are covered by our standard return policy.

How long does delivery take and is it reliable?+

Delivery times vary by destination country, typically ranging from 3-9 business days. Each order is fully trackable through our system. We handle all customs clearance and use reliable courier partners for last-mile delivery. You'll receive regular updates about your order status via email and our app.

What is Desertcart? Is it safe to order from?+

Desertcart is an international e-commerce platform operating since 2014. We securely process thousands of orders globally each day. Every product goes through our quality verification process before delivery, and we provide end-to-end order tracking, 24/7 customer support, and a comprehensive returns policy to ensure a safe shopping experience.

How is product pricing calculated?+

Our prices include the product cost, international shipping, import duties, customs clearance, and local delivery charges. We handle all customs and import procedures, ensuring there are no hidden fees upon delivery. PRO members receive additional benefits including free shipping.