amazon basics True Wireless in-Ear Earbuds with Mic, Touch Control, IPX5 Water-Resistance, Bluetooth 5.3, Up to 30 Hours Play Time, Voice Assistance and Fast Charging (Grey)

Dear Sir/Madam,I am writing to formally express my dissatisfaction with the [Amazon Basic earbuds/charging issue] I recently purchased/received from your company. I have had an extremely frustrating experience and believe that this matter requires your immediate attention.On [ date 11/9/2024], I [purchased/received] a [Amazon basic earbuds product or service] from [ Amazon], expecting it to meet the high standards your company claims to uphold. Unfortunately, I encountered the following issues:1. **[Issue 1 charging support]**: [Explain the first issue in detail, such as poor quality, malfunction, delay, etc.]2 [Issue 2 voice not clear]These problems not only caused significant inconvenience but also failed to meet my expectations of the quality and service I expected from your company.I would appreciate it if you could rectify this situation as soon as possible by [suggest what you want them to do: refund, replacement, etc.]. I hope that you will treat this matter with the urgency it deserves, as my experience has been deeply disappointing.Thank you for your prompt attention to this matter. I look forward to your response and a resolution of the issues.✅

Good product and get warranty for 1 years at this price... No one provide this facility at this price

Value for money in this price segment , bass, sound is good and decent , but call audio quality is not so much good

Don't waste your money on this. Will get defective with in a month. One side is not works, no options to claim a warranty. This brand is simply waste.

Product is great and sound is excellent, with great battery backup, using it from quite a long time.

At 600-700 rs selling price, it is not at all a best product. Average product is suitable. So if not you are getting it for atmost 450rs (maybe with some brand specific offer), it is not value for money.Fit: Fits firm enough to listen while walking at 120 steps per minute, but even during moderate body movements like jogging or jumping, the buds comes out easily.Connectivity: It has connectivity problems, you could experience one or both buds stop working (no sound) for about half second, which is not a big issue and doesn't affect hearing experience (atleast for me).Design: the ear buds capsule is a "different" looking design when compared to what generic brands design, the opening lid gives the fidgety feel when you open or close. The capsule is small in size and looks "cute" (but not good looking). The lid, once opened, closes back even at the slightest push, which makes taking out or putting in the buds very difficult in one hand.Charging speed: Never seriously tested or given attention to its charging speed, but as a rough estimation, the capsule takes atleast 1 hour to charge full from 0%. The ear buds would take around 20 min to charge upto 80%-90% from 0%.Key drawback: If you dont pair the buds after taking it out from capsule for 2-3 min, they buds would turn off and THERE'S NO WAY to turn them back on without putting them back into the capsule, close the lid and open it back, and then the buds are ready to pair again. So, never forget to carry the capsule if you go outdoor, once you left the buds unpaired (the urge to save their battery makes us to unpair instinctively), there is no way you can use it again.

The media could not be loaded. Worst service, pls don't purchase any Amazon brand products they are not giving any product warranty they're giving warranty card but no use. They are not giving any physical product warranty. Pls request to don't purchase any Amazon brand products.

These earbuds are fantastic for the price. They sound great, have a long battery life, and are very easy to use. Highly recommended!