How do I get the most accurate reading？

Dear Customer, To get the most accurate reading, we kindly suggest you try the following steps: 1. Use the scale on a flat, hard surface. Avoid using on any carpet. 2. Keep the scale in a single location without moving it to ensure proper calibration. 3. Please re-calibrate the scale before weighing if the scale has been physically moved or the batteries have been changed. 4. Calibrate the scaling by stepping on it, waiting for the display to turn on, then stepping off. Wait until the scale automatically drops to 0.0kg/0.0lb to step back on the scale and begin weighing. Any needs, please feel free to reach us at support@renpho.com. Best, Renpho Support Team

Is this TSA approved for carry-on?

I travelled with it recently, and they made me take it out of my carry on going through security, but that was it.

The scale looks nice, what size is it?

Dear Customer, Thank you for your interest, the RENPHO BMI scale is 10.2 inch/260mm×10.2 inch/260mm. Any needs, please feel free to reach us at support@renpho.com. Best, Renpho Support Team

Scale has low on display. what does this mean?

Dear RENPHO Customer, If the scale shows LO on the screen, it means the batteries needed to be replaced. Any needs, please reach out us via support@renpho.com RENPHO Customer Support Team

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📉 Track smarter, travel lighter, and own your health journey.

PRECISION YOU CAN TRUST - Four sensitive electrodes and LED display deliver consistent, accurate readings every time.
MULTI USER GROUP MODES - Supports unlimited profiles and tailored modes for adults, athletes, kids, and babies.
SEAMLESS APP INTEGRATION - Sync effortlessly with Renpho Health and top fitness apps like Apple Health and Fitbit.
TRAVEL READY COMPACT DESIGN - Sleek, lightweight, and stable—perfect for on-the-go health tracking.
COMPREHENSIVE 13 METRIC ANALYSIS - Go beyond weight with detailed insights into fat, muscle, water, bones, and BMI.

The RENPHO Travel Scale is a portable, mini bathroom scale measuring 11.02" x 7.09" that supports up to 400 lbs. It analyzes 13 key body composition metrics via four sensitive electrodes and syncs data through Bluetooth to the Renpho Health app, compatible with major fitness platforms. Designed for stability and travel convenience, it supports multiple user profiles and specialized group modes, empowering users to monitor and optimize their health anytime, anywhere.

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Yes, all products are sourced directly from authorized retailers in the US, UK, UAE and India. We maintain strict quality control processes and verify each product before shipping. All items come with applicable manufacturer warranties and are covered by our standard return policy.

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Delivery times vary by destination country, typically ranging from 3-9 business days. Each order is fully trackable through our system. We handle all customs clearance and use reliable courier partners for last-mile delivery. You'll receive regular updates about your order status via email and our app.

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Desertcart is an international e-commerce platform operating since 2014. We securely process thousands of orders globally each day. Every product goes through our quality verification process before delivery, and we provide end-to-end order tracking, 24/7 customer support, and a comprehensive returns policy to ensure a safe shopping experience.

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Our prices include the product cost, international shipping, import duties, customs clearance, and local delivery charges. We handle all customs and import procedures, ensuring there are no hidden fees upon delivery. PRO members receive additional benefits including free shipping.