How can I troubleshoot if my dual monitors cannot achieve 4K@60Hz simultaneously?

This might be due to the bandwidth limitation of the laptop. You can take the following steps:

When I connect to more than 2 monitors with Mac, why do both monitors show the same image?

When 2 or 3 monitors are connected to Mac, the docking station can only support extending one monitor, and the other monitor can only copy the monitor you extended, which means it only supports AAAA or ABBB. Do NOT support differential display (ABCD)

Can the USB interface be connected to a wireless mouse? What is the operating distance?

The Logitech G602 wireless mouse needs to be used at a distance of about 0.8 meters when connected alone; when connected to a USB3.0 device at the same time, the mouse needs to be used at a distance of about 0.5 meters.

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🚀 Triple your screen, triple your power, triple your edge.

BLAZING DATA SPEEDS - Experience lightning-fast 10Gbps transfers for large files, videos, and backups.
EXPAND YOUR WORKSPACE - Seamlessly connect up to 3 monitors for ultimate multitasking and productivity.
POWER UP WITHOUT PAUSE - 100W Power Delivery keeps your laptop charged while powering multiple devices simultaneously.
UNIVERSAL COMPATIBILITY - Works flawlessly with MacBook, Dell XPS, ThinkPad, Surface, and more—your all-in-one hub.
STABLE FAST NETWORKING - Gigabit Ethernet port ensures ultra-reliable, high-speed internet for uninterrupted work.

The UGREEN Revodok Pro 313 is a premium 13-in-1 USB-C docking station designed for professionals who demand high performance and versatility. It supports triple 4K@60Hz displays via dual HDMI and DisplayPort outputs, delivers 100W fast charging through Power Delivery, and offers ultra-fast 10Gbps data transfer across multiple USB-C and USB-A ports. With a gigabit Ethernet port and broad device compatibility, it transforms any USB-C laptop into a powerhouse workstation, perfect for home, office, or on-the-go productivity.

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Yes, all products are sourced directly from authorized retailers in the US, UK, UAE and India. We maintain strict quality control processes and verify each product before shipping. All items come with applicable manufacturer warranties and are covered by our standard return policy.

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Delivery times vary by destination country, typically ranging from 3-9 business days. Each order is fully trackable through our system. We handle all customs clearance and use reliable courier partners for last-mile delivery. You'll receive regular updates about your order status via email and our app.

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Desertcart is an international e-commerce platform operating since 2014. We securely process thousands of orders globally each day. Every product goes through our quality verification process before delivery, and we provide end-to-end order tracking, 24/7 customer support, and a comprehensive returns policy to ensure a safe shopping experience.

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Our prices include the product cost, international shipping, import duties, customs clearance, and local delivery charges. We handle all customs and import procedures, ensuring there are no hidden fees upon delivery. PRO members receive additional benefits including free shipping.

Total Usb Ports	5
Connector Gender	Male to Female
Compatible Devices	Dell/XPS/Thinkpad/Mac
Color Name	gray
Batteries Included	No
Batteries Required	No
Brand	UGREEN
Manufacturer	Ugreen Group Limited
Item Model Number	15978
Operating System	Chrome OS, Windows 10, Windows 7
Material	Aluminum
Product Dimensions	12.09 x 2.69 x 1.19 cm; 330 g

UGREEN Revodok Pro 313 USB C Hub 13 in 1 Type c Docking Station MST Function HDMI 2 + DP Output 4K@60Hz 3 Screens PD 100W Fast Charge 2xUSB-A 3.2+2xUSB-A 3.0 10Gbps Data Transfer 1Gbps RJ45 Port

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