Is it possible to buy just the ac adaptor plug? I have the pump, but not the plug.

Thank you for your question, Sarah! The pump and power adapter are only available together and cannot be purchased separately. We're sorry for any inconvenience!

Does this come with the adapter?

Thank you for your great question. The new pump does include a new power adaptor.

Where can i get the pacoo 16977 or pacoo 13711 or is this one compatible as i don't recall the exact name but it is the gray plastic one shown ?

Thank you for your question, Yvonne. The PAC00-16977 pump can be found here: https://www.amazon.com/PetSafe-Water-Fountain-Replacement-Grommet/dp/B084BKN9BR The PAC00-13711 filters can be found here: https://www.amazon.com/dp/B0085NVFTE

Is this water pump compatible with the Catit Flower Fountain?

Thank you for your question, Brenda! This pump is only compatible with Drinkwell fountains from PetSafe .

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💧 Keep your pet’s hydration flowing—quietly, efficiently, effortlessly!

BACKUP READY - Perfect as a reliable spare during routine pump cleanings
SILENT HYDRATION - Submersible pump ensures whisper-quiet water flow for peaceful pets
PLUG PLAY POWER - Runs on efficient 12V DC—no batteries needed, just pure performance
COMPACT LIGHTWEIGHT - Sleek 299g design fits discreetly without bulk
SEAMLESS COMPATIBILITY - Fits top PetSafe fountains like 360, Pagoda & Zen effortlessly

The PetSafe 360 and Ceramic Replacement Pump is a compact, submersible 12V pump designed for quiet operation and broad compatibility with multiple PetSafe fountain models. Ideal as a replacement or backup, it ensures continuous fresh water flow for pets of all life stages without the hassle of batteries.

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Are the products genuine and authentic?+

Yes, all products are sourced directly from authorized retailers in the US, UK, UAE and India. We maintain strict quality control processes and verify each product before shipping. All items come with applicable manufacturer warranties and are covered by our standard return policy.

How long does delivery take and is it reliable?+

Delivery times vary by destination country, typically ranging from 3-9 business days. Each order is fully trackable through our system. We handle all customs clearance and use reliable courier partners for last-mile delivery. You'll receive regular updates about your order status via email and our app.

What is Desertcart? Is it safe to order from?+

Desertcart is an international e-commerce platform operating since 2014. We securely process thousands of orders globally each day. Every product goes through our quality verification process before delivery, and we provide end-to-end order tracking, 24/7 customer support, and a comprehensive returns policy to ensure a safe shopping experience.

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Our prices include the product cost, international shipping, import duties, customs clearance, and local delivery charges. We handle all customs and import procedures, ensuring there are no hidden fees upon delivery. PRO members receive additional benefits including free shipping.

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Trustpilot

TrustScore 4.5 | 7,300+ reviews

Neha S.

Excellent communication throughout the order process. Product is perfect.

2 weeks ago

Ali H.

Fast shipping and excellent packaging. The Leatherman tool feels very premium and sturdy.

1 day ago

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Product Dimensions	8.59 x 13.49 x 6.05 cm; 299 g
Item model number	PAC00-13206
Pet Life Stage	All Life Stages
Allergen Information	Almonds Free
Colour	Black
Number of Items	1
Quantity	1
Specific Uses	Indoor
Batteries required	No
Batteries Included	No
Voltage	12 Volts (DC)
Item Weight	299 g

PetSafe 360 and Ceramic Dog and Cat Water Fountain Replacement Pump, Black

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